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Frequently asked questions

What happens to my room during the summer?

During the summer period (July-August), you have two options:

You can reserve your room during the summer period (please extend the contract early enough, if necessary). If you don’t occupy your room during the two months in the summer, you can report this at the reception and the additional costs, internet and the cleaning costs will be deducted.
You can also terminate your contract for June 30 and sign a new contract for the autumn semester. In this case you will then receive another room.

When will the rooms be allocated?

The allocation of the rooms is done a few days before the contract begins.

How many times a year does the auction take place?

Once, in November

Where can I pick up my packages?

All packages of the residents are left at the reception and the residents are informed by the reception.

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